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The IST Operations layer is the core transaction and workflow engine of the IST system. It is where daily operational execution happens, where operational events drive visibility, customer service, billing, and accounting outcomes across shipping, terminal, and logistics businesses.
The operational core where daily execution happens
The IST Operations layer is the core transaction and workflow engine of the IST system. It is where daily operational execution happens, where operational events drive visibility, customer service, billing, and accounting outcomes across shipping, terminal, and logistics businesses.
Operations is the gateway into the different operational systems by industry and business model. From vessel calls to last-mile delivery, every operational event flows through this layer.
Capabilities
Shipping Operations
Liner operations, shipping agency, and tramp ship agency workflows from booking to billing with EDI connectivity.
Terminal Operations
Container, general cargo, RoRo, dry port, vehicle storage, and depot management from gate to gate.
Logistics Operations
Freight forwarding, warehousing, trucking, and delivery across air, sea, and land for import and export execution.
Workflow Engine
Configurable workflows that drive approvals, notifications, and escalations across operational processes.
Event-Driven Visibility
Every operational event creates live visibility updates, billing triggers, and management insight.
Operational to Accounting Link
Operations drive billing and cost capture automatically so accounting receives controlled data instead of manual spreadsheets.
Where this matters operationally
Shipping Line System
Explore solutionShipping Line Agency System
Explore solutionShip Agency System (Tramp)
Explore solutionTerminal Operating System
Explore solutionDry Port Management
Explore solutionContainer Yard Management
Explore solutionVehicle Storage Terminal
Explore solutionFreight Forwarding
Explore solution3PL Warehouse Management
Explore solutionTrucking and Fleet Management
Explore solutionDelivery Management
Explore solutionFrequently asked questions
Comparisons
See where unified system add-ons outperform disconnected tools.
Explore researchUse Cases
Understand how buyers apply portals, payments, BI, and AI in live workflows.
Explore researchGlossary
Learn the shipping and logistics terms that shape software fit and integration scope.
Explore researchBuild the system around the workflows you need first
System add-ons work best when they follow operational priorities. Start where the business pain is real, then expand into the layers that improve governance, customer service, and growth.