Delivery Management System - Courier, Parcel, and Last-Mile Operations

A delivery management system is software that manages courier and parcel delivery operations including order intake, AWB generation, route planning, pickup, middle mile, last mile delivery, COD, proof of delivery, and settlement.

What Does a Delivery Management System Do?

A delivery management system automates the entire delivery chain - from receiving orders and generating airway bills to route optimization, driver dispatch, delivery execution, cash on delivery collection, and financial settlement with shippers.

First, Middle, and Last Mile

Modern delivery systems manage all three segments: first mile (pickup from shipper), middle mile (hub-to-hub transfer and sorting), and last mile (final delivery to consignee).

How IST Solves This

The IST Delivery Management System covers courier, parcel, express, and domestic delivery with AWB management, COD handling, route planning, and comprehensive reporting.

Related IST solutions

Frequently asked questions